Windy Bird Garden uses a variety of shipping companies depending on our supplier. 

UPS Ground.....please allow 7-10 days

Fed Ex.......please allow 7-10 days

US Postal Service.....please allow 7-14 business

Shipments are insured.

Some large or heavy items ....May Require Additional Freight Charge

Return Policy for broken or defective items....

If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 30 days of reciept of merchandise. You may report a lost, broken or missing item by clicking on th "Contact Us" link on the left side of the website.

Return Policy for non-defective, non-broken items

Returns for non-defective, non-broken items must be made within 30 days. There will be a 20% restocking fee on all non-defective, non-broken items. Shipping will not be refunded on non-defective, non-broken returns.

Merchandise must be returned in it's original inner packing and must be resaleable conditiion. Merchandise , merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements

Please contact Customer Service for return authorization before returning merchandise. 

Your tracking number will be automatically e-mailed to you once your order has shipped.